Tuesday, October 05, 2010

Enhancement - Mandatory Checkbox Options

An enhancement has been released that extends the mandatory configuration options for Checkboxes for Multiple Choices formats. It is now possible to configure the item so that respondents are required to select a minimum and/or maximum number of selections.

Changes can be made at the survey item detailed level, or from the Preview Pane’s Mandatory mode setting. Configuring the mandatory Minimum and Maximum selections can also be done through the Compose Characteristics facility allowing changes to a published survey to be made without the need to stop the survey publication.

An example of where this would prove useful is if there was a requirement for a survey to request the respondent to select five items from a list of twenty answer options; where for example the maximum number of selections can be set to five and the minimum number can be set to none, one, two, three, four or five depending on the survey requirements.

Sunday, October 03, 2010


For radio or checkbox formats questions, where the number of answer options are more than twelve, the answer options format will automatically revert to display the answer options horizontally, in columns, in the order from left to right and then down.

Saturday, September 11, 2010

New location, new benefits

On the plus side we are pleased to report that with the relocation of our servers has come new benefits in terms of faster Internet connections, more system resilience and better performance utilizing some of the best hardware and software technology that is available.

Apologies for Unplanned Outage

The Survey Galaxy team would like to apologise to all our members for the outage that we experienced 9/10 September.

The outage was the result of us moving our servers to a new building.

We had expected to be offline for just a couple of hours but unfortunately the reconfiguring of our Internet connection did not go according to plan and we were forced to wait for our ISP to make good the connection.

We apologise for any inconvenience that this loss of service may have caused.

Thursday, September 02, 2010

Important Announcement - Scheduled Maintenance

Survey Galaxy need to carry out essential maintenance work on our servers commencing Thursday, 9th September 2010 at 18:00 GMT BST. We expect the work will last for approximately 2 hours. Unfortunately, during this period our systems will be unavailable. We apologise for any inconvenience that this may cause.

Sunday, May 16, 2010

Data Entry & Ranking Formats now support textbox formats

The Data Entry & Ranking Fields grid format has been improved with the Define Column Attribute facility now supporting the multiple row textbox data type.

The size of the textbox can be specified by entering the number of columns and rows to be used in the Field Size parameter box using the format: col,row; for example 50,5 would indicate a textbox field size of 50 columns and 5 rows.

If no size is specified the default size is 20,3.

To view an example of a grid using textbox, text and date formats please view the Sample of Data Entry & Ranking format using the textbox, text and date formats.

Monday, May 03, 2010

Enhancement - Scoring & Weighting

Scoring Facility

Scoring, sometimes also referred to as weighting, is where a numeric value is assigned to each of a question's answer response options.

A popular format is to use a scale such as in the following example:

By assigning a score to each answer option it is possible to then benefit from Survey Galaxy's online Results Analyzer's inbuilt score reporting facilities and display the results as both a chart and table as shown below.

and/or as a table,

Using the Results Analyzer's scoring facility a specific value can be assigned to each answer response and will:
  • allow a score to be assigned to any type of question/answer format
  • support both numeric scale and titled headings
  • allow answer options to be ignored such as 'Not Applicable'
  • support any ordering of the answer options
  • allow the use of the randomise answer facility
  • allow the scoring to be unevenly weighted
  • allow the use of decimal scores
  • support non-English and/or multi-language surveys.

Applying Scoring

Scoring is assigned to answer options using the Composer, when adding or modifying survey items.

For Non-grid formats the scores are assigned by selecting the Answer Attributes option under the Answers field.

Clicking on the Answer Attributes button will list the Answers allowing scores to be assigned to each answer option.

Leaving an answer score blank option will indicate that the response for a person choosing that option will be ignored. This would be used for answers like 'Not Applicable' and 'No Comment'. Leaving an answer score blank is different to assigning a score of zero where the person's response will be counted but no score will be derived from it.

For grid style formats the Answer Attributes button is displayed under each format's answers, columns headings field:

When selected, the Answer Attributes option will open up to allow scores to be assigned to each of the listed answer options.

The assigned score can be any positive numeric value including decimal numbers.

Assigning scores to answer options can help improve the clarity of surveys by allowing the publisher to dispense with the need for issuing instructions to the respondent to indicate if an answer option such as 'Strongly Agree' is to be scored high or low.

For example, instead of:

The survey can be displayed in a more respondent friendly manner:

With each scale scores being assigned to each of the column titles:

Preview the Scoring

An overview of the assigned scoring is automatically displayed in the Composer's preview screen. The scores are only shown in the Composer's Preview screen, they are not shown if the Preview button is used to preview the survey and they are not shown when the survey is published.

For non-grid formats the scores are shown in brackets as a subscript next to the associated answer option:

For grid formats the assigned scores are shown in brackets as a subscript in the column headings.

For drop down formats the scores are shown in the preview when the drop down list is shown:

The scores are shown in brackets:

Results Analyzer Scoring Facilities

If the Results Analyzer detects that scores have been applied to the survey then additional scoring options will be added to the Master Settings section and an additional Survey Scoring Reporting section will be displayed.

Master Settings section

Use Scores: Results

With the Results option checked the assigned scores will be used to determine the value of each response option i.e. number of times the answer has been selected multiplied by that answer option's assigned score.

Use Scores: Titles

The Titles option will display each answer options assigned score in the titles as shown below:

In addition to the additional Master Settings score options if any scores have been assigned a Survey Scoring Report section will be displayed after the survey item options.

The Survey Scoring report will provide the option to display a chart summary of the scored answers.

To display the Scoring Summary chart, set the Data to either Numbers or %'s, to turn off the chart select None (Hide Chart).

Click on the Result Analyzer's Apply button to display the chart with the configured settings.

By adjusting the Survey Scoring Report settings the reporting data can be filtered to only show those items that match a defined criteria:

The criteria's value can be set by using the % pick list:

The Mark @ option will not filter the results but instead will draw a line on the chart marking the specified value on the chart.

Hide buildup charts

Checking this option will hide the individual charts that are used to build up the score summary chart.

The Show: options can be configures to configure the chart to show References (Ref's), if they have been assigned, and/or the Question. If the Average (Avg) is checked a line will be shown on the chart to indicate the average value.

Individual survey items that are marked as 'Hide' will not be included in the Score Summary Report.

General Notes

  • When the data has been set to report as a %, the score report will show the % using the formula:-
    ((Answer option's total score for all included responses/Max possible score of all included responses)*100)

  • Leave the score field blank for any answer option such as 'Not Applicable' that is to be excluded from the summary chart and any calculation.
  • To revise the scoring of a publish survey the Compose Characteristics option can be used to adjust the scoring without the need to stop the survey publication.
  • Scored results are not part of the exported results.

Summary Chart Calculation

For a survey question that offered four answer options, including one Not Applicable (N/A), and having received ten responses, the following illustrates how the overall percentage of maximum score that is shown on the Score report Summary chart is calculated.

The survey score summary chart's reporting value is highlighted in yellow.

The Survey Score Summary chart will therefore show the example as below:

If the build up charts are shown and the Master Settings configured to display the results as a percentage and also set to use the scores, the chart will be displayed as follows.

Sunday, January 03, 2010


We start 2010 off with a few new enhancements to the online Results Analyzer.

Enhancement 1

The online Results Analyzer now features a date selection in the Master Settings section that will allow the results to be analyzed for responses received between any specified start and end dates.

Enhancement 2

The online Results Analyzer also now features three new display format that are designed specifically for Grid formats that use scores as headings, (i.e. such as when a scale of 1 to 5 is used). The three score display formats are a score table that will display the total and average scores; a score chart that will show the results as a chart and includes an average; and a combo that will display the score chart followed by the score table.

For a working sample please complete the Sample Score Survey which will then display the results using the Chart and Table combo.

Enhancement 3

Improvements have also been made to the way x-axis chart labels are displayed to improve their clarity.