Monday, November 23, 2015

How Long?

It can be difficult to sometimes gauge how long it takes respondents to complete a survey. However, it is now possible to see how long each respondent took by using the respondent activity menu option as it now displays the survey respondent's start and submit survey times and displays the duration in hours minutes and seconds.

If there is no submittted or duration time that indicates that the survey response is incomplete.

Keep in mind that when using the duration information that it is possible for a respondent to start completing a survey and then for whatever reason stop and continue at a later time, even a later day, so if the duration information is being used to provide future respondents with a realistic time to complete it is recommended that any extreme duration times are excluded from any calculation.

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