Forms - Bringing A New Dimension To Surveys

A new feature Email Responses will allow publishers to receive via email a copy of respondents responses on completion of a survey. This is useful for low volume surveys saving the publisher time in periodically monitoring the response rate but really comes into its own for organisations wanting to set up forms.

In this context a form is any set of questions that once answered is likely to require an action.

Forms for example can be used for initial sales enquiries so that the potential client's requirements can be clarified early allowing a business to better manage their sale enquiry responses. First impressions count and by being more informed of the potential customer's requirements a business can respond from the outset in a more professional and positive manner.

For business that provide expensive information packs to their potential customers a simple enquiry form will be able to identify unsuitable enquiries.

Forms can be used internally throughout an organisations for everything from booking meeting rooms, requesting stationary to travel and holiday requests. Any request that is normally followed by "you will have to fill out this form" can now be conducted online saving people time and reducing paperwork. As all responses are still captured in a database you will, at any time, be able to analyse requests, for example, for year end audits.

By creating an online form an organisation can ensure that the right questions have been asked and the necessary boxes ticked, the second the form has been completed the responses are emailed to the publisher for further action.

To benefit from this feature simply create and design your form as you would a normal survey and include the 'Email Responses' option when publishing. The 'Email Responses' can be deactivate and activated for a published survey through the survey's Edit Details menu option.

This feature is a per survey optional extra under the Pay-As-You-Go payment plan and is included free of charge for all subscribers who have an active subscription.